Called in to fix problems with network at ambulance barn

FYI: to reset the internet connection, do the following:

1) UNPLUG the POWER from the CABLE MODEM
2) UNPLUG the POWER from the WIRELESS ROUTER
3) WAIT APPROXIMATELY 30 SECONDS OR MORE
4) PLUG the POWER into the CABLE MODEM
5) WAIT until the LIGHTS are STABLE on the CABLE MODEM (approximately 2 minutes or so)
6) PLUG the POWER into the WIRELESS ROUTER
7) WAIT until the LIGHTS are STABLE on the WIRELESS ROUTER (approximately 1 minute or so)
8) RESTART the COMPUTERS
9) TRY CONNECTING, using the desktop computer and the wireless computers.
10) If one of the machines can't connect but the rest can, the problem is with that one machine. If multiple machines can't connect, the problem is with the network connection...either hardware or there's a general outage with Comcast.